vCard - Personal Portfolio

Email
shaumarquezrn@gmail.com
Location

Philippines

About me

Behind every smooth operation is someone who makes sure the data is accurate, organized, and ready to use — that’s where I come in.

I’m Shaula, a registered nurse with a strong background in data management, administrative support, and analytics, helping businesses turn raw, scattered information into clear, reliable data that supports daily operations and smart decision-making.

I’ve been intentionally building my data analytics and administrative skill set since 2023 — not overnight, but with consistency, structure, and attention to detail.

🧱 What I Help You Build

Think of me as the person who keeps your back office running quietly and correctly.

I specialize in data entry, data management, reporting support, documentation, and administrative tasks, with hands-on experience supporting healthcare, sales, and service-based businesses. My background allows me to handle sensitive information with care, communicate clearly across teams, and maintain high accuracy standards in everything I do.

Skills & Services that I Offer

Spreadsheet Expertise

Excel & Google Sheets (pivot tables, advanced formulas, VBA)
Data Analysis

Data Cleaning, Data Wrangling, Exploratory Data Analysis (EDA)
Database Management

Microsoft SQL Server, MySQL, PostgreSQL
Visualization

Power BI, Tableau, Matplotlib, Seaborn
Programming

Python, Pandas, NumPy, Scikit-learn
Healthcare

Medical Billing & Coding, EHR Systems, Patient Scheduling, Admin work
Customer Service

Phone, Email, Live Chat Support
Sales

B2B Sales, Product Demonstrations, Objection Handling
Data Entry

Detail Oriented, Data Management, Data Cleaning, Data Validation, Transcription
Bookkeeping

Data Entry, Invoicing, Expense Tracking, Financial Reporting

Productivity & Tools

Google Workspace (Docs, Spreadsheets, Drive)
Microsoft Office (Word, Excel, Outlook, PowerPoint)
Slack, Teams, Zoom familiarity
Helpdesk software familiarity
CRM familiarity(Hubspot, Salesforce)
EHR (Bluhealth)
Xero Bookkeeping Software
AI tools (ChatGPT, Gemini, Perplexity) for faster response creation

Clients

Resume

Education

Far Eastern University
2003 — 2007
Bachelor of Science in Nursing

Trainings

Bookkeeping

L1 Xero Certified Associate
December 2025
This certification validates your knowledge and skills in using Xero accounting software for small businesses. It covers essential topics such as setting up a Xero account, managing invoices and bills, bank reconciliation, financial reporting, and basic bookkeeping principles.

Healthcare

Medical Receptionist & Administrative Assistant Masterclass
December 2025
Step confidently into a high-impact role at the heart of patient care. This hands-on masterclass gives medical receptionist and secretary candidates the exact front office skills and back office skills clinics expect—built for healthcare admin assistants and real-world support staff who want results from day one.
The Complete US Medical Billing & Coding Course
December 2025
The Complete US Medical Billing & Coding Certification Course on Udemy updated in September 2025 ! This all-in-one, hands-on program gives you the skills and confidence to excel in the fast-growing medical billing and coding industry. Whether you’re preparing for the Certified Professional Coder (CPC) exam, starting a new career, or upgrading your skills, this course covers everything you need—ICD-10, CPT, HCPCS, SOAP notes, anatomy, compliance, and billing workflows.
Essentials of Patient Care Coordination
December 2025
Optimal patient care begins at reception and includes scheduling, precise data recording, and timely follow-ups, a process known as patient care coordination. This course explores the essentials of effective patient coordination, focusing on key elements like patient assessment, advocacy, and education which are crucial components of the treatment process.

Sales

Master in Business Development and B2B Sales & Marketing
November 2025
This program covers key topics such as market research, sales strategies, and customer relationship management.

Customer Service

The Ultimate Guide to Becoming a Successful Customer Manager
November 2025
This course is designed to help learners develop the skills and strategies needed to excel as a customer manager. Topics covered include customer relationship management, effective communication, team leadership, and performance metrics.
Customer Service Mastery: Customer Service Skills Next Level
November 2025
This course is designed to help learners develop advanced customer service skills and strategies to enhance customer satisfaction and loyalty. Topics covered include effective communication, problem-solving, conflict resolution, and building strong customer relationships.

Data Analytics

Data Literacy Foundation
June 2025
This badge is earned by successfully completing the Data Literacy Foundations course at Maven Analytics. The course covers the fundamentals of data literacy, including understanding data types, data sources, and data analysis techniques. It also emphasizes the importance of data-driven decision-making and how to effectively communicate insights derived from data.
IBM Machine Learning
April 2025
This program consists of courses that provide you with a solid theoretical understanding and considerable practice of the main algorithms, uses, and best practices related to Machine Learning. Topics covered include Supervised and Unsupervised learning, Regression, Classification, Clustering, Deep learning and Reinforcement learning.
IBM Data Science
January 2025
In this Professional Certificate, learners developed and honed handson skills in Data Science and Machine Learning. Learners started with an orientation of Data Science and its Methodology, became familiar and used a variety of data science tools, learned Python and SQL, performed Data Visualization and Analysis, and created Machine Learning models. In the process they completed several labs and assignments on the cloud including a Capstone Project at the end to apply and demonstrate their knowledge and skills.
Learn SQL Basics for Data Science Specialization by UC Davis
September 2024
This Specialization is intended for a learner with no previous coding experience seeking to develop SQL query fluency. Through four progressively more difficult SQL projects with data science applications, you will cover topics such as SQL basics, data wrangling, SQL analysis, AB testing, distributed computing using Apache Spark, and more. These topics will prepare you to apply SQL creatively to analyze and explore data; demonstrate efficiency in writing queries; create data analysis datasets; conduct feature engineering, use SQL with other data analysis and machine learning toolsets; and use SQL with unstructured data sets.
Introduction to Statistics by Stanford University
July 2024
An online non-credit course authorized by Stanford University and offered through Coursera
Microsoft Power BI Data Analyst
July 2024
The role of a Power BI data analyst includes working closely with business stakeholders, collecting data, performing analyses, creating visualizations, & presenting actionable data-driven insights. Learners engaged with the key concepts of Power BI, transforming data into meaningful insights and creating compelling reports & dashboards. They learned to prepare data in Excel for analysis in Power BI, form data models using the Star schema, perform calculations in DAX, & more.
Tableau Business Intelligence Analyst
April 2024
By completing the Tableau Business Intelligence Analyst Professional Certificate you have received an immersive, project-based learning experience that emphasizes real-world applications in business and data analytics. The Certificate has given you hands-on experience in creating sophisticated interactive data visualizations, dashboards, and stories using Tableau. By integrating visual design and storytelling best practices and advanced visualization topics, the program has not only equipped you with the skills to analyze complex data efficiently but also has empowered you to effectively communicate actionable insights to business stakeholders.
Google Data Analytics
December 2023
Those who earn the Google Data Analytics Professional Certificate have completed eight courses, developed by Google, that include hands-on, practice-based assessments and are designed to prepare them for introductory-level roles in Data Analytics. They are competent in tools and platforms including spreadsheets, SQL, Tableau, and R. They know how to prepare, process, analyze, and share data for thoughtful action
Excel Data Analysis
October 2023
By completing the Excel Data Analysis Professional Certificate you have received an immersive, project-based learning experience that emphasizes real-world applications in business and data analytics. The Certificate has given you hands-on experience in creating sophisticated interactive data visualizations, dashboards, and stories using Tableau. By integrating visual design and storytelling best practices and advanced visualization topics, the program has not only equipped you with the skills to analyze complex data efficiently but also has empowered you to effectively communicate actionable insights to business stakeholders.
Data Analysis Bootcamp Certificate
September 2023
Basic Python to analyze data